# Conecteo

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/conecteo

- Industry: Software
- Headquarters: France
- Website: www.conecteo.fr
- Total disclosed funding: $1.6M
- Latest round: Series B (Nov 10, 2011)
- Investors on record: 3

## About

Conecteo is a French company that specializes in developing cloud-based omnichannel solutions, enhancing customer service interactions across multiple platforms through intelligent routing and comprehensive management tools.Conecteo is focused on providing cloud-based solutions for contact centers, catering primarily to the French market with services extending into other European regions. Founded by individuals with experience in technology, the company has secured funding through several rounds, including a Series B round in November 2017 where they raised EUR 0.560 mn led by Galia Gestion, with participation from Aquitaine Création Investissement and Finaqui. The most recent funding brings the total amount raised to EUR 0.560 mn and values the company at EUR 3.600 mn.Conecteo specializes in cloud-based omnichannel solutions tailored for contact centers, enhancing customer service interactions. Their main offerings include an intelligent omnichannel engine for efficient routing of customer inquiries and an intuitive interface that provides a 360° view of customer interactions. Conecteo’s solutions empower businesses to manage communications, including SMS, effectively without requiring customers to install additional applications, primarily serving enterprises in France and other European markets.Conecteo operates under a subscription-based revenue model, targeting businesses needing advanced customer interaction management solutions. Clients subscribe to Kiamo's services, which include various tailored packages that scale with their needs. Subscriptions are typically annual or monthly, granting access to Kiamo's suite of products, including their flagship omnichannel contact center solutions. Partnerships with integrators enhance their revenue streams through collaborative offerings in the customer experience space.Conecteo plans to leverage its recent funding of EUR 0.560 mn from November 2017 to further develop its product offerings and expand its market presence. The company aims to launch new products tailored for contact centers and enhance existing services. Additionally, they seek to enter new geographic regions within Europe by 2025, focusing on optimizing customer interaction management solutions for emerging markets. The funding will support these strategic initiatives, allowing Conecteo to increase its operational capabilities and market reach.

## Funding rounds

- Series B, Nov 10, 2011, $0.8M — Aquitaine Création Investissement, Galia Gestion, Finaqui
- Series A, Jun 25, 2009, $0.8M — Aquitaine Création Investissement, Galia Gestion, Finaqui

## Investors

- Aquitaine Création Investissement (https://capitalatlas.ai/funds/aquitaine-creation-investissement) — Series A, Series B
- Galia Gestion (https://capitalatlas.ai/funds/galia-gestion) — Series A, Series B
- Finaqui (https://capitalatlas.ai/funds/finaqui) — Series A, Series B