# Communication Business Avenue

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/communication-business-avenue

- Industry: Business Support Services
- Headquarters: Yokosuka-shi, Japan
- Website: https://cba-japan.com
- Total disclosed funding: $0.3M
- Latest round: Series A (Mar 23, 2020)
- Investors on record: 1

## About

Based in Kanagawa, Japan, and founded in 2006, Communication Business Avenue, Inc. develops and provides business communication solutions. It has been signing agency agreements with companies worldwide - including PRONEXUS and FONALITY - to distribute its software. It has taken over the operation of Live Assist on-premises from CafeX in 2019 and bought Live Assist for MSD365 from CafeX in 2020. Its product "Bright Pattern" ranked first in four departments in "G2 Crowd Fall 2022", a survey run by the biggest business software review site G2 Crowd Inc.

Communication Business Avenue, Inc. provides products in five categories: call center systems, authentication solutions for businesses, AI/RPA automation, online customer services solutions, and auto-call solutions. These products help businesses deliver more effective customer services, automate business processes and improve security through stricter authentication processes. Products include "Bright Pattern", a call center system, "Journey", an authentication solution, "Fileee", software that helps keep documents within a company, CBA Live Assist, a digital customer service solution, "Chorus" an auto-call system, and more.

## Funding rounds

- Series A, Mar 23, 2020, $0.3M — Yokohama Capital

## Investors

- Yokohama Capital (https://capitalatlas.ai/funds/yokohama-capital) — Series A