# Cloudwave

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/cloudwave-pty

- Industry: Software
- Headquarters: Sydney, Australia
- Website: www.cloudwave.com.au
- Total disclosed funding: $1.6M
- Latest round: Series A (Mar 24, 2021)
- Investors on record: 4

## About

Based in Australia, Cloudwave Pty Ltd. delivers innovative cloud-based contact center solutions, enhancing customer experiences through advanced technology tailored for various industries.Founded in 2013, Cloudwave Pty Ltd. is headquartered in Sydney, Australia, and specializes in delivering cloud contact center solutions. The company was formed by individuals from diverse backgrounds and has since completed one funding deal. In March 2021, they raised AUD 2 million in Series A funding, led by Moelis & Co. and supported by investors including Vulpes Investment Management, Versent Pty Ltd, and Maam Gp Pty Ltd. The current company valuation is AUD 8.471 mn.CloudWave specializes in providing cloud-based contact center solutions designed to enhance customer experience (CX) through innovative technology. Their flagship product, CloudWave NEON, offers a comprehensive suite of functionalities for businesses seeking to optimize communication across multiple channels, known as omni-channel experience. This product is tailored to meet the needs of various industries, enabling companies to deliver exceptional service to their customers. The solution is operational in markets including Australia, New Zealand, the United States, and the United Kingdom, serving a diverse client base that includes prominent brands such as Orica, Electrolux, and CarsGuide. By leveraging over 100 years of combined industry expertise, CloudWave effectively matches its offerings with the requirements of its clients, ensuring a secure and scalable environment for customer engagement.Details regarding the revenue generated by CloudWave are not disclosed within available information. However, typical business transactions may involve subscriptions for their cloud contact center services, where clients pay for access to various products over a specified term. These transactions are structured to accommodate both B2B and direct-to-consumer models, promoting flexibility for businesses in various sectors. The company’s offerings, including CloudWave NEON and additional products like CloudWave Concierge, are priced to reflect their robust functionality and the value they provide in streamlining customer interactions. The subscription model allows clients to scale their services according to their needs, ensuring they only pay for the features they utilize.In March 2021, Cloudwave Pty Ltd. raised AUD 2 million in Series A funding, led by Moelis & Co. This funding will be utilized to accelerate product development and prepare for expansion into the Asian and US markets. The company is focused on designing new products to be launched as part of their growth strategy, aligning their efforts with the demand in these targeted regions.

## Funding rounds

- Series A, Mar 24, 2021, $1.6M — Vulpes Investment Management, Moelis & Co., Versent Pty Ltd, Maam Gp Pty Ltd

## Investors

- Vulpes Investment Management (https://capitalatlas.ai/funds/vulpes-investment-management) — Series A
- Moelis & Co. — Series A
- Versent Pty Ltd — Series A
- Maam Gp Pty Ltd (https://capitalatlas.ai/funds/maam-gp-pty-ltd) — Series A