# CloudTalk.io

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/cloudtalk-io

- Industry: Software
- Headquarters: New York, US
- Website: www.cloudtalk.io
- Total disclosed funding: $37M
- Latest round: Series B (Jan 17, 2024)
- Investors on record: 6

## About

Based in New York, US, and founded in 2018 by Martin Malych and Viktor Vanek, CloudTalk.io, Inc., a.k.a. CloudTalk operates cloud-based call center software for sales and customer service teams. In January 2024, CloudTalk.io, Inc. raised USD 28 million in a Series B funding co-led by KPN Ventures and Lead Ventures, with participation from Point Nine Capital, henQ, Presto Ventures, and Orbit Capital.

CloudTalk provides a suite of tools designed to enhance both inbound and outbound call management for businesses. Key features include custom extensions for agents, voicemail services, three-way calling, and seamless call transfers. The platform supports the creation of call campaigns, smart dialers for efficient call queues, and automation to minimize repetitive tasks. CloudTalk also offers call queuing, call flow design, skill-based routing, and VIP queues to optimize customer interactions.

The company plans to use its proceeds from January 2024 funding to accelerate its growth and product innovation.

## Funding rounds

- Series B, Jan 17, 2024, $28M — henQ, Point Nine, KPN Ventures, Lead Ventures, Presto Ventures, Orbit Capital
- Series A, Feb 17, 2021, $7.3M — henQ, Point Nine
- Seed, Jan 1, 2019, $1.6M — Presto Ventures

## Investors

- Presto Ventures (https://capitalatlas.ai/funds/presto-ventures) — Seed, Series B
- henQ (https://capitalatlas.ai/funds/henq) — Series A, Series B
- Point Nine (https://capitalatlas.ai/funds/point-nine) — Series A, Series B
- KPN Ventures (https://capitalatlas.ai/funds/kpn-ventures) — Series B
- Lead Ventures (https://capitalatlas.ai/funds/lead-ventures) — Series B
- Orbit Capital (https://capitalatlas.ai/funds/orbit-capital) — Series B