# CloudEngage

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/cloudengage

- Industry: Internet
- Headquarters: Spokane, US
- Website: www.cloudengage.com
- Total disclosed funding: $0.9M
- Latest round: Series A (Sep 1, 2013)
- Investors on record: 1

## About

CloudEngage, Inc. is a technology company specializing in AI-driven personalization solutions that enhance customer engagement and improve user experience across websites.Founded in 2013 and headquartered in Spokane, US, CloudEngage focuses on delivering advanced customer engagement solutions. The company has completed four deals, with the most recent funding round occurring on November 8, 2018, when it raised USD 1.7 mn. The CEO and founder, Paul Wagner, has a background in technology and business development.CloudEngage specializes in providing a suite of AI-driven personalization solutions aimed at enhancing customer engagement on websites. Their core product, AnswerDash, enables businesses to deliver instant, context-aware answers to user inquiries directly on the webpage, thereby improving user experience and increasing conversion rates. This self-service platform not only deflects support requests but also empowers users by predicting their questions based on page content. The company targets a diverse client base that includes both global brands and local enterprises, focusing on various sectors such as e-commerce, retail, and online services. CloudEngage's products are available in multiple geographical markets, with particular emphasis on North America, Europe, and Asia Pacific, allowing them to meet the needs of a wide range of end users.CloudEngage operates on a subscription-based revenue model, providing its clients with scalable access to its personalization tools. Businesses typically engage with CloudEngage through annual subscription plans, which may vary based on the specific product offerings and the level of service required. Clients utilizing AnswerDash benefit from its capabilities to enhance customer self-service, which can lead to increased sales conversion rates and reduced operational costs. Revenue transactions are structured around these subscriptions, where clients pay for continued access to the AI-powered services that facilitate real-time personalization on their websites. The company’s flagship offerings, including the AnswerDash platform, are positioned to create immediate value for clients by optimizing customer interaction and satisfaction.In November 2018, CloudEngage, Inc. raised USD 1.7 mn in venture funding to support its growth initiatives. The company is focusing on developing new products to enhance its offering further and exploring opportunities to expand into new geographic regions. Specific markets targeted for expansion include increased penetration in Europe and Asia Pacific by 2022, leveraging the recent funding to scale operations and marketing efforts to reach a broader client base.

## Funding rounds

- Series A, Sep 1, 2013, $0.9M — Cowles Company

## Investors

- Cowles Company (https://capitalatlas.ai/funds/cowles-company) — Series A