# Cloud9 Technologies

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/cloud9-technologies

- Industry: Software
- Headquarters: New York, US
- Website: www.c9tec.com
- Total disclosed funding: $48M
- Latest round: Series B (Jun 4, 2020)
- Investors on record: 6

## About

Cloud9 Technologies, LLC specializes in cloud-based, compliance-focused voice communication solutions specifically designed for financial markets, enhancing real-time interactions among traders and financial professionals.Founded in 2014 in New York, US, Cloud9 Technologies, LLC offers advanced communication solutions for high-touch interactions in financial markets. The company has undergone significant strategic development, notably becoming part of Symphony Communication Services. Co-founders Jerry Starr and Steve Kammerer have been instrumental in shaping the company, with Jerry Starr currently serving as CEO. In June 2021, Cloud9 was acquired by Symphony Communication Services from several stakeholders including Barclays and UBS. The company successfully raised USD 17.50 mn in its latest funding round, Series B, led by UBS, bringing the total amount raised to USD 17.50 mn.Cloud9, now part of Symphony Communication Services, provides a comprehensive suite of cloud-based, compliance-oriented voice communication tools tailored for high-touch financial market interactions. Its flagship product, the Cloud9 Voice Platform, supports real-time voice communication for traders and integrates with existing messaging workflows. Additional features include secure messaging and workflow management via Symphony Messaging, instant voice escalation, and virtual numbers for mobile business communication. The company caters to financial institutions, traders, and market participants across North America, Europe, and Asia-Pacific, offering AI-driven analytics tools and an enriched directory to ensure secure and compliant communication.Cloud9 generates revenue through subscription-based models for its voice and messaging products, primarily targeting institutional clients in the financial sector. Clients typically enter into agreements encompassing a variety of services through a unified platform, allowing for scalable communication solutions. Revenue is structured around tiered pricing plans catering to the specific needs and usage volumes of clients, ensuring tailored solutions for organizations of different sizes. Core offerings like the Cloud9 Voice Platform and Symphony Messaging enhance user interactions and workflows, thereby fostering customer engagement and retention, with a strong focus on compliance in the highly regulated financial markets.Cloud9 Technologies plans to leverage its recent funding of USD 17.50 mn to enhance its product offerings, including the upcoming launch of new features for the Cloud9 Voice Platform aimed at improving user experience and maintaining compliance standards. The company is targeting expansion into additional geographic markets, particularly in Europe and Asia-Pacific, by the end of 2023. The recent acquisition by Symphony Communication Services also positions Cloud9 to broaden its market reach and integrate further with advanced communication technologies, reinforcing its strategy for future growth.

## Funding rounds

- Series B, Jun 4, 2020, $18M — UBS, JP Morgan Asset Management, Barclays
- Series B, Jul 31, 2018, $14M — JP Morgan Asset Management, Barclays, NEX
- Series A, Oct 11, 2016, $16M — JP Morgan Asset Management, ICAP, Barclays, Point72 Asset Management

## Investors

- JP Morgan Asset Management (https://capitalatlas.ai/funds/jp-morgan-asset-management) — Series A, Series B
- ICAP — Series A
- Barclays — Series A, Series B
- Point72 Asset Management — Series A
- NEX — Series B
- UBS — Series B