# ClientSuccess

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/clientsuccess

- Industry: Software
- Headquarters: Lehi, US
- Website: www.clientsuccess.com
- Total disclosed funding: $5.8M
- Latest round: Seed (Jul 26, 2018)
- Investors on record: 9

## About

ClientSuccess, Inc. provides customer success software designed to minimize churn and increase revenue for businesses. Its solutions facilitate customer journey management, analytics, onboarding, and automation across various sectors.Founded in 2014 and headquartered in Lehi, US, ClientSuccess, Inc. offers software that enhances customer management. The company has received a total of USD 2.5 mn in funding through 4 deals, with its most recent investment occurring on July 26, 2018, during a Seed round led by Cervin Ventures and involving Album VC. The CEO and Founder, Dave Blake, has a history in customer success strategy and software innovation.ClientSuccess specializes in customer success software aimed at reducing churn and boosting revenue for diverse businesses. Its core offerings include customer journey management, analytics, onboarding, and AI-driven automation, which integrate usage data, feedback, and engagement metrics to enhance decision-making across departments. The software targets markets in North America, Europe, and parts of Asia, focusing on sectors that prioritize customer engagement and retention.ClientSuccess generates revenue primarily through subscription-based models, where clients pay for access to its suite of customer success tools. The pricing structure is based on annual or monthly fees, depending on service tiers and feature usage. The company's flagship SmartCS™ platform is central to enhancing client engagement and satisfaction, with various pricing plans available to accommodate different business sizes and needs, emphasizing a B2B approach.In July 2018, ClientSuccess, Inc. secured USD 2.5 mn in Seed funding to support its growth initiatives. The company is focused on developing new product offerings aimed at expanding its customer success capabilities and is exploring entry into new geographic markets. Specific regions targeted for expansion include emerging markets in Asia and Europe, with anticipated product launches scheduled for the next 12 to 18 months.

## Funding rounds

- Seed, Jul 26, 2018, $2.5M — Cervin Ventures, Album VC
- Seed, Sep 10, 2015, $2.3M — LaunchCapital, Techstars, Seven Peaks Ventures, Album VC, Select Venture Partners, Service Provider Capital, Bialla Venture Partners
- Seed, Dec 2, 2014, $1M — Techstars, Album VC, Plus550

## Investors

- Techstars (https://capitalatlas.ai/funds/techstars) — Seed
- Album VC (https://capitalatlas.ai/funds/album-vc) — Seed
- Plus550 — Seed
- LaunchCapital (https://capitalatlas.ai/funds/launchcapital) — Seed
- Seven Peaks Ventures (https://capitalatlas.ai/funds/seven-peaks-ventures) — Seed
- Select Venture Partners (https://capitalatlas.ai/funds/select-venture-partners) — Seed
- Service Provider Capital (https://capitalatlas.ai/funds/service-provider-capital) — Seed
- Bialla Venture Partners (https://capitalatlas.ai/funds/bialla-venture-partners) — Seed
- Cervin Ventures (https://capitalatlas.ai/funds/cervin-ventures) — Seed