# ChurnZero

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/churnzero

- Industry: Software
- Headquarters: Washington, US
- Website: www.churnzero.net
- Total disclosed funding: $35M
- Latest round: Series B (Mar 4, 2021)
- Investors on record: 6

## About

Based in District of Columbia, US, and founded in 2015, ChurnZero, Inc. provides a customer success platform solution for businesses to prevent customer attrition. The company was co-founded by Mark Heys and You Mon Tsang. In March 2021, the company raised its latest Series B funding led by JMI Equity. 

The company's platform allows businesses to understand how customers use their products, assess their likelihood to renew, and personalize the customer experience. The company also provides automated tools to help and guide companies in gaining customers back to the product. 

The company generates revenue by selling its software to businesses on a subscription basis.

The company plans to further develop its product, expand its team, and continue to grow its investments in the customer success ecosystem.

## Funding rounds

- Series B, Mar 4, 2021, $25M — Baird Capital Partners, Grotech Ventures, JMI Equity
- Series A, Apr 23, 2019, $7M — Baird Capital Partners, Grotech Ventures, Center for Innovative Technology, Middleland Capital, Charlottesville Angel Network
- Seed, Sep 5, 2017, $2.5M — Grotech Ventures, Center for Innovative Technology, Middleland Capital, Charlottesville Angel Network

## Investors

- Grotech Ventures (https://capitalatlas.ai/funds/grotech-ventures) — Seed, Series A, Series B
- Center for Innovative Technology — Seed, Series A
- Middleland Capital — Seed, Series A
- Charlottesville Angel Network — Seed, Series A
- Baird Capital Partners (https://capitalatlas.ai/funds/baird-capital-partners) — Series A, Series B
- JMI Equity (https://capitalatlas.ai/funds/jmi-equity) — Series B