# Chattermill Analytics

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/chattermill-analytics

- Industry: Software
- Headquarters: London, UK
- Website: www.chattermill.com
- Total disclosed funding: $25M
- Latest round: Series A (Aug 3, 2022)
- Investors on record: 10

## About

Chattermill Analytics Limited is a UK-based company that specializes in customer feedback analytics, utilizing advanced AI to transform unstructured data into actionable insights for enhancing customer experience and product development.Chattermill Analytics Limited focuses on providing a platform for customer feedback analysis. The company was founded in 2015 in London, UK, and has successfully closed 5 deals, with the most recent funding round occurring on August 3, 2022. They raised GBP 12.92 million during their SERIES A funding round led by Beringea Private Equity, with additional participation from Blossom Street Ventures, Runa Capital, DN Capital, Silicon Valley Bank, Ventech, and b2venture. The founders, Dmitry Isupov and Mikhail Dubov, have contributed their expertise to build the company and Mikhail Dubov currently leads as CEO. The total amount raised by the company stands at GBP 12.92 million, and its current valuation is GBP 53.616 million.Chattermill offers a sophisticated customer feedback analytics platform that integrates and analyzes feedback from various channels, such as surveys, social media, and voice interactions. Their AI-powered analytics capabilities help organizations to mine actionable insights from unstructured text, enabling teams to improve customer experience and product development effectively. Chattermill's platform supports diverse teams, including Customer Experience, Product and UX, Support, and Operations, serving a broad clientele of both emerging brands and established companies across North America, Europe, and Asia-Pacific.Chattermill operates on a subscription-based revenue model, allowing clients to utilize their analytics tools under diverse pricing plans without incurring charges per user seat. This B2B approach enables businesses in sectors like retail, e-commerce, financial services, and hospitality to leverage Chattermill's platform for enhanced customer insights and data-driven decision-making. Specific pricing details are tailored to align with the service tiers available for their flagship customer feedback analytics solution.Following its most recent funding round on August 3, 2022, where Chattermill Analytics Limited raised GBP 12.92 million, the company plans to utilize these resources to expand its operational capabilities and market reach. This includes growing their team across Engineering, Data, and Commercial functions to support the development of new products aimed at enhancing their analytics offerings. Additionally, Chattermill is targeting expansion into new geographical markets, although specific regions have yet to be disclosed. The strategic use of the raised funds will underpin these growth initiatives.

## Funding rounds

- Series A, Aug 3, 2022, $16M — Beringea, Ventech, DN Capital, Silicon Valley Bank, Runa Capital, b2venture, Blossom Street Ventures
- Seed, Jan 17, 2019, $8.4M — Ventech, DN Capital, Silicon Valley Bank, b2venture, Avonmore Developments, Entrepreneur First, 2be.lu
- Seed, Dec 7, 2017, $0.8M — Avonmore Developments, Entrepreneur First

## Investors

- Avonmore Developments (https://capitalatlas.ai/funds/avonmore-developments) — Seed
- Entrepreneur First (https://capitalatlas.ai/funds/entrepreneur-first) — Seed
- Ventech (https://capitalatlas.ai/funds/ventech) — Seed, Series A
- DN Capital (https://capitalatlas.ai/funds/dn-capital) — Seed, Series A
- Silicon Valley Bank — Seed, Series A
- b2venture (https://capitalatlas.ai/funds/b2venture) — Seed, Series A
- 2be.lu (https://capitalatlas.ai/funds/2be-lu) — Seed
- Beringea (https://capitalatlas.ai/funds/beringea) — Series A
- Runa Capital (https://capitalatlas.ai/funds/runa-capital) — Series A
- Blossom Street Ventures (https://capitalatlas.ai/funds/blossom-street-ventures) — Series A