# ChatLabs

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/chatlabs

- Industry: Software
- Headquarters: New York, US
- Website: www.chatlabs.com/
- Total disclosed funding: $3.2M
- Latest round: Seed (Nov 5, 2024)
- Investors on record: 3

## About

Based in New York, US, and founded in 2021 by co-founders Gray Guo and Michel Tjoeng, ChatLabs Inc. operates as a provider of AI-driven platforms for social commerce management to businesses looking to improve customer engagement and conversions. In December 2024, ChatLabs Inc. raised USD 3.2 million in seed funding led by Silicon Road Ventures, with participation from Pier88 and mu Ventures.

ChatLabs specializes in AI-powered social experience management. Its primary offering, the Social Experience Platform (SXP), utilizes generative AI to analyze user interests and intents, creating personalized content feeds that replicate the social media experience. The platform integrates with channels like WeChat, WeCom, and TMall, facilitating targeted campaigns for consumers shopping through social platforms. It helps brands convert social media traffic into sales by improving the shopping journey. ChatLabs primarily serves retail and e-commerce brands in global markets, including North America, Europe, and Asia, while ensuring compliance with data privacy regulations.

ChatLabs generates revenue through a subscription-based model for its SXP platform. Revenue is also derived from partnerships with technology providers, enabling businesses to implement customized solutions.

ChatLabs aims to expand into the European and Asian markets by late 2025, targeting brands that seek to leverage social commerce strategies while ensuring compliance with evolving data privacy regulations.

## Funding rounds

- Seed, Nov 5, 2024, $3.2M — Pier 88 Investment Partners, Silicon Road Ventures, Mu Ventures

## Investors

- Pier 88 Investment Partners (https://capitalatlas.ai/funds/pier-88-investment-partners) — Seed
- Silicon Road Ventures (https://capitalatlas.ai/funds/silicon-road-ventures) — Seed
- Mu Ventures (https://capitalatlas.ai/funds/mu-ventures) — Seed