# BusinessNext

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/businessnext

- Industry: Software
- Headquarters: Noida, India
- Website: www.businessnext.com
- Total disclosed funding: $63M
- Latest round: Series C (Jul 22, 2026)
- Investors on record: 4

## About

Based in Noida, Uttar Pradesh, India, BUSINESSNEXT operates as a provider of AI-powered CRM, digital banking, lending, customer engagement, and automation solutions for banks, insurers, and financial services organizations. The company focuses on helping financial institutions streamline customer acquisition, servicing, lending, and relationship management through its autonomous, API-first technology platform.Based in Noida, Uttar Pradesh, India and founded in 2001, Acidaes Solutions Pvt. Ltd. (operating as BUSINESSNEXT), fka CRMNEXT, was founded by Nishant Singh, Bidhan Choudhary, and Manoj Kumar Singh and provides AI-powered customer relationship management (CRM), digital banking, lending, customer service, data cloud, and automation solutions for the banking, insurance, and financial services industry. The company specializes in autonomous and composable technology platforms that help financial institutions manage customer acquisition, engagement, servicing, and lending operations across digital channels.In July 2026, BUSINESSNEXT raised USD 40 million in series C funding led by new investor ServiceNow Ventures.BUSINESSNEXT offers a suite of platforms including Digital CRM, AI-powered customer engagement solutions, lending and loan origination systems, Data Cloud, customer service automation, and agentic AI solutions designed specifically for banking, insurance, and wealth management institutions.Its products help financial institutions streamline sales, marketing, onboarding, servicing, risk assessment, and lending processes while enabling personalized customer experiences through AI, automation, analytics, and API-first architecture.BUSINESSNEXT primarily generates revenue through subscription and licensing fees for its SaaS-based CRM, lending, customer engagement, and AI platforms deployed across banks, insurers, and other financial services organizations. Additional revenue comes from implementation, customization, consulting, integration, maintenance, support services, and ongoing digital transformation projects for enterprise clients across global financial services markets.

## Funding rounds

- Series C, Jul 22, 2026, $40M — ServiceNow Ventures
- Series B, Jul 8, 2021, $16M — Ascent Capital, Avataar Venture Partners
- Series A, Mar 27, 2014, $6.8M — Norwest Venture Partners

## Investors

- Norwest Venture Partners (https://capitalatlas.ai/funds/norwest-venture-partners) — Series A
- Ascent Capital (https://capitalatlas.ai/funds/ascent-capital) — Series B
- Avataar Venture Partners (https://capitalatlas.ai/funds/avataar-venture-partners) — Series B
- ServiceNow Ventures (https://capitalatlas.ai/funds/servicenow-ventures) — Series C