# BubbleIQ

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/bubbleiq

- Industry: Internet
- Headquarters: Boulder, US
- Website: www.bubbleiq.com
- Total disclosed funding: $2.6M
- Latest round: Seed (Apr 2, 2019)
- Investors on record: 8

## About

BubbleIQ, Inc. is a technology company that specializes in automating customer service workflows through intelligent solutions. Their innovative platform streamlines operations, enhancing efficiency and user experience for businesses.BubbleIQ, Inc. was founded in 2017 in Boulder, US, focusing on automating customer service workflows. The company has undergone strategic pivots to better serve its clientele. The founder, Fletcher Richman, has previous entrepreneurial experience. In May 2020, BubbleIQ was acquired by Atlassian Pty. Ltd., marking an important milestone in its growth. The company has raised a total of USD 2.60 mn, primarily in its Seed funding round led by Matchstick Ventures and supported by other investors including Access Venture Partners and Techstars.BubbleIQ offers a suite of solutions designed to automate customer service workflows. These services enable businesses to enhance operational efficiency and improve customer interactions. Companies utilize BubbleIQ’s technology to streamline processes, ultimately leading to better resource management and service delivery.BubbleIQ generates revenue through a subscription-based model, where clients pay for access to its customer service automation solutions. The typical engagement involves long-term contracts that allow businesses to customize their service packages to suit specific operational needs. This model encourages sustained client relationships and consistent revenue through annual subscriptions.Looking ahead, BubbleIQ aims to expand its product offerings with new features designed to further optimize customer interactions by mid-2021. The company is also planning to penetrate additional geographic markets in North America and Europe by late 2021. The recent funding will be allocated towards these product developments and market expansions, enhancing their technological capabilities and outreach.

## Funding rounds

- Seed, Apr 2, 2019, $2.6M — Access Venture Partners, Techstars, FirstMile Ventures, Matchstick Ventures, Next Frontier Capital, Slack Fund, Kokopelli Capital
- Seed, Jun 1, 2018 — FirstMile Ventures, eonCapital Ventures

## Investors

- FirstMile Ventures (https://capitalatlas.ai/funds/firstmile-ventures) — Seed
- eonCapital Ventures — Seed
- Access Venture Partners (https://capitalatlas.ai/funds/access-venture-partners) — Seed
- Techstars (https://capitalatlas.ai/funds/techstars) — Seed
- Matchstick Ventures (https://capitalatlas.ai/funds/matchstick-ventures) — Seed
- Next Frontier Capital (https://capitalatlas.ai/funds/next-frontier-capital) — Seed
- Slack Fund (https://capitalatlas.ai/funds/slack-fund) — Seed
- Kokopelli Capital (https://capitalatlas.ai/funds/kokopelli-capital) — Seed