# Avoca

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/avoca

- Industry: Software
- Headquarters: New York, US
- Website: www.avoca.ai/
- Total disclosed funding: $125M
- Latest round: Series B (Apr 27, 2026)
- Investors on record: 8

## About

Avoca, based in the US, is an AI-powered workforce solution provider specializing in the home services sector, enhancing operational efficiency through automated customer engagement across multiple channels.Founded in 2022 in New York, US, Avoca provides AI solutions that improve customer service in the home services industry. The company has raised a total of USD 1000.00 mn through three deals, with the latest funding round being a Series B, led by a consortium of investors including Altman Capital, Amplify Partners, and Y Combinator.Avoca AI specializes in providing an AI-powered workforce solution tailored specifically for service businesses, particularly in the home services sector. The company's core offerings include always-on agents capable of handling inbound calls, texts, and chats, thereby ensuring that no leads are missed and jobs can be booked around the clock. Avoca’s technology is designed to address the challenges of fluctuating call volumes, enabling service providers to maintain operational efficiency and enhance customer engagement. Its multi-channel capabilities support drip campaigns across SMS and calls, effectively re-engaging past customers and optimizing scheduling through an easy-to-use self-service booking system. Avoca serves a diverse client base that includes over 1,000 service leaders across multiple industries such as HVAC, plumbing, electrical, pest control, and general contracting, primarily targeting markets in North America.The revenue model of Avoca AI centers around subscription-based services, where clients engage with the company's AI solutions to streamline their customer service operations. Clients typically enter into agreements that facilitate the utilization of Avoca’s AI agents for handling a significant portion of their inbound call volume, resulting in improved booking rates and customer satisfaction. Avoca’s flagship products, such as the AI CSR and the Simple Scheduler, are pivotal to this transaction structure, allowing businesses to efficiently manage customer interactions without the need for extensive staffing. Pricing plans vary based on the scale of service required, reflecting the volume of calls handled and the specific features utilized within the AI platform. The company’s partnerships, including its status as a ServiceTitan Gold Partner, further enhance its market presence and revenue potential by integrating with established service management platforms.Avoca aims to develop new products focusing on enhanced automation and analytics features to be launched in 2024. The company is also planning to expand its services into European markets, specifically targeting the UK and Germany by the end of 2025. Recent funding from the Series A round will be utilized to support these initiatives, enhancing product development and market entry strategies.

## Funding rounds

- Series B, Apr 27, 2026, $125M — Kleiner Perkins, Meritech Capital Partners, General Catalyst Partners, Nexus Venture Partners, Y Combinator, BoxGroup, Amplify Partners, Altman Capital
- Seed, Jun 30, 2024 — Kleiner Perkins, Meritech Capital Partners, General Catalyst Partners, Y Combinator, Amplify Partners
- Series A, date not disclosed — Kleiner Perkins, Meritech Capital Partners, General Catalyst Partners, Y Combinator, Amplify Partners

## Investors

- Kleiner Perkins (https://capitalatlas.ai/funds/kleiner-perkins) — Series A, Seed, Series B
- Meritech Capital Partners (https://capitalatlas.ai/funds/meritech-capital-partners) — Series A, Seed, Series B
- General Catalyst Partners (https://capitalatlas.ai/funds/general-catalyst-partners) — Series A, Seed, Series B
- Y Combinator (https://capitalatlas.ai/funds/y-combinator) — Series A, Seed, Series B
- Amplify Partners (https://capitalatlas.ai/funds/amplify-partners) — Series A, Seed, Series B
- Nexus Venture Partners (https://capitalatlas.ai/funds/nexus-venture-partners) — Series B
- BoxGroup (https://capitalatlas.ai/funds/boxgroup) — Series B
- Altman Capital (https://capitalatlas.ai/funds/altman-capital) — Series B