# Automaise

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/automaise

- Industry: Software
- Headquarters: Braga, Portugal
- Website: www.automaise.com
- Total disclosed funding: $7.2M
- Latest round: Series A (Mar 24, 2025)
- Investors on record: 4

## About

Based in Portugal, Automaise delivers automation solutions enhancing customer support and operational efficiency through AI-driven technologies.Automaise, founded in 2017 in Braga, Portugal, specializes in automation solutions for customer support. The company has successfully completed 4 deals, with the latest being a Series A funding round on March 24, 2025, raising EUR 5 million led by Oxy Capital, with participation from Bright Pixel, Armilar Venture Partners, and HCapital Partners. The company is co-founded by Carlos Oliveira and Ernesto Pedrosa, who also serves as CEO.Automaise specializes in AI-driven customer support solutions designed to enhance both customer interaction and agent productivity. Their core offerings include omni-channel virtual assistants that operate across voice and text channels, AI-powered agent copilot functionalities that enhance agent capabilities, and comprehensive AI-based workflow automation solutions. These products aim to streamline customer service processes by providing real-time assistance, automating routine tasks, and enabling self-service options for end-users. Automaise's solutions cater to a diverse client base across various industries, including e-commerce, retail, banking, and logistics, effectively serving businesses seeking to improve response times and operational efficiency. Their products are deployed in multiple geographical markets, including North America, Europe, and parts of Asia, ensuring a broad reach to meet the needs of global clients.Automaise generates revenue through a subscription-based model designed for B2B transactions with corporate clients. Clients typically enter into service agreements that provide access to Automaise's suite of AI solutions, including their flagship AI virtual assistants and agent assist tools. Revenue is derived from these subscriptions, with clients paying annual or monthly fees based on the scale and specific services selected. This transactional structure allows for flexibility in pricing, accommodating businesses of varying sizes and operational demands while ensuring a consistent revenue stream as companies leverage Automaise’s technology to enhance their customer service operations. The pricing plans reflect the comprehensive nature of the services provided, encompassing both standard offerings and tailored solutions to fit particular customer needs.In March 2025, Automaise raised EUR 5 million in Series A funding led by Oxy Capital, with participation from Bright Pixel, Armilar Venture Partners, and HCapital Partners. The company intends to use this funding to expand its market reach and further research and development. Plans include the design and launch of new AI-driven products aimed at enhancing customer experience, with specific launches scheduled for the upcoming year. Additionally, Automaise is targeting expansion into new geographical markets, focusing on regions in Asia and North America by 2026.

## Funding rounds

- Series A, Mar 24, 2025, $5.4M — Armilar Venture Partners, Oxy Capital, HCapital Partners, Bright Pixel
- Seed, Jan 31, 2021, $1.2M — Armilar Venture Partners, HCapital Partners, Bright Pixel
- Seed, Jul 31, 2019, $0.6M — Armilar Venture Partners, Bright Pixel
- Seed, Jun 1, 2018 — Armilar Venture Partners, Bright Pixel

## Investors

- Armilar Venture Partners (https://capitalatlas.ai/funds/armilar-venture-partners) — Seed, Series A
- Bright Pixel (https://capitalatlas.ai/funds/bright-pixel) — Seed, Series A
- HCapital Partners (https://capitalatlas.ai/funds/hcapital-partners) — Seed, Series A
- Oxy Capital (https://capitalatlas.ai/funds/oxy-capital) — Series A