# Authenticx

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/authenticx

- Industry: Software
- Headquarters: Indianapolis, US
- Website: www.authenticx.com
- Total disclosed funding: $29M
- Latest round: Series B (Dec 19, 2022)
- Investors on record: 9

## About

Authenticx, Inc. develops call center analytics software specifically for the healthcare sector, employing AI to improve customer interactions and enhance operational efficiency.Founded in 2018 and headquartered in Indianapolis, US, Authenticx, Inc. specializes in healthcare-focused analytics software. The company has undergone no notable pivots in its business strategy. Founded by Amy Brown, who has a history of entrepreneurial ventures, the firm has completed 3 funding deals. Their latest funding round was a Series B in December 2022, raising USD 21.51 mn from Blue Heron Capital and other investors, bringing their total amount raised to USD 21.51 mn and current valuation to USD 85.846 mn.Authenticx offers a centralized analytics platform that compiles and analyzes various customer communications, including calls, texts, and emails, utilizing proprietary AI models tailored for the healthcare industry. The platform delivers insights into customer friction and compliance, aiding healthcare providers in improving patient outcomes and operational efficiency through robust reporting and real-time analytics. Their clientele includes hospitals, pharmaceutical companies, health providers, and payer organizations in North America and select international markets.Authenticx operates on a subscription-based model, providing its analytics platform as a service to healthcare organizations. Clients typically sign annual contracts that include access to the platform, ongoing support, and periodic software updates. The company's revenue structure is primarily B2B, focusing on partnerships with healthcare facilities and pharmaceutical companies to enhance customer interactions and care delivery. Pricing plans are customized to meet the unique needs of each client, ensuring comprehensive solutions tailored to their operations.Following the Series B funding round in December 2022, Authenticx plans to leverage the USD 21.51 mn raised to enhance its platform and potentially develop new product offerings aimed at improving customer engagement in healthcare. The company is also exploring opportunities for geographic expansion, targeting markets beyond North America to establish a broader client base. These initiatives will be supported by the recent funding, which is intended to bolster product development and market penetration efforts.

## Funding rounds

- Series B, Dec 19, 2022, $22M — Beringea, Signal Peak Ventures, Blue Heron Capital, Allos Ventures, Mutual Capital Partners, Elevate Ventures, M25, Vested Finance
- Series A, Jun 1, 2021, $7.9M — Signal Peak Ventures, Allos Ventures, Sopris Venture Capital, Elevate Ventures, M25

## Investors

- Signal Peak Ventures (https://capitalatlas.ai/funds/signal-peak-ventures) — Series A, Series B
- Allos Ventures (https://capitalatlas.ai/funds/allos-ventures) — Series A, Series B
- Sopris Venture Capital (https://capitalatlas.ai/funds/sopris-venture-capital) — Series A
- Elevate Ventures (https://capitalatlas.ai/funds/elevate-ventures) — Series A, Series B
- M25 (https://capitalatlas.ai/funds/m25) — Series A, Series B
- Beringea (https://capitalatlas.ai/funds/beringea) — Series B
- Blue Heron Capital (https://capitalatlas.ai/funds/blue-heron-capital) — Series B
- Mutual Capital Partners (https://capitalatlas.ai/funds/mutual-capital-partners) — Series B
- Vested Finance (https://capitalatlas.ai/funds/vested-finance) — Series B