# Artificial Solutions Holding ASH

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/artificial-solutions-holding-ash

- Industry: Software
- Headquarters: Stockholm, Sweden
- Website: www.artificial-solutions.com
- Total disclosed funding: $10M
- Latest round: Series A (Aug 1, 2008)
- Investors on record: 1

## About

Artificial Solutions Holding ASH AB specializes in AI-driven customer service automation through its Teneo platform, enhancing interactions across various digital channels for enterprises.Founded in 2001, Artificial Solutions Holding ASH AB is headquartered in Stockholm, Sweden. The company focuses on AI solutions for customer interaction management. The firm has completed 4 deals and has successfully raised EUR 13.60 mn in its latest funding round from Scope Capital.Teneo.ai provides a comprehensive suite of AI-driven products aimed at automating customer service, primarily focusing on Tier 1 support. The flagship Teneo Conversational AI platform combines voice automation, intelligent integrations, and large language model orchestration, enabling enterprise solutions that efficiently manage millions of interactions across various channels. With over 17,000 AI agents in operation globally, Teneo assists clients in automating repetitive inquiries and improving customer engagement, ensuring compliance and operational efficiency across diverse markets in North America, Europe, and Asia.In the most recent fiscal year of 2023, Artificial Solutions reported revenue of EUR 5,708,579.60, with an EBITDA of EUR -5,490,926.70. The company generates revenue through a subscription-based model for its AI solutions, underpinned by partnerships with major cloud service providers that enhance integration capabilities with platforms such as Genesys Cloud and Amazon Connect. Revenue agreements are structured around service-level agreements, ensuring both performance metrics and ongoing support, contributing to measurable client outcomes.Artificial Solutions plans to utilize the recent PIPE funding from Provider Investment to enhance its product offerings and expand into new geographic markets. The company is focused on developing upcoming features for the Teneo platform, with aims to improve its capabilities in customer service automation. The expansion strategy is targeted towards increasing presence in additional regions across Europe and Asia, with specific timelines for market entry to be defined as new products are launched.

## Funding rounds

- Series A, Aug 1, 2008, $10M — Scope Capital

## Investors

- Scope Capital (https://capitalatlas.ai/funds/scope-capital) — Series A