# ArenaCX

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/arenacx

- Industry: Outsourcing
- Headquarters: Raleigh, US
- Website: www.arenacx.com
- Total disclosed funding: $6.2M
- Latest round: Seed (Oct 26, 2022)
- Investors on record: 5

## About

ArenaCX, Inc. is a US-based provider of innovative marketplace solutions that connect organizations with leading Business Process Outsourcing (BPO) providers and technology solutions for enhancing customer experience management.Founded in 2020 and headquartered in Raleigh, North Carolina, ArenaCX, Inc. operates as a platform that helps businesses optimize their customer experience through effective outsourcing solutions. Alan Pendleton, the CEO and founder, has a history of leading ventures in the tech sector. The company raised USD 4.2 mn in a Seed funding round on October 26, 2022, co-led by Beyond Capital, Eagle Ventures, Triangle Tweener Fund, and Sovereign's Capital, bringing the total amount raised to USD 4.2 mn with a current company valuation of USD 17.177 mn.ArenaCX delivers a global marketplace platform dedicated to connecting organizations with top-tier Business Process Outsourcing (BPO) providers and technology solutions aimed at enhancing customer experience management. Its core offerings include a vendor matching system that aids clients in selecting pre-vetted talent and technology partners, thus streamlining their contact center operations. The platform caters to a diverse clientele across various industries, offering solutions for scalability and efficiency in outsourcing customer service, technical support, and human resources across regions including North America, Europe, and Asia-Pacific.ArenaCX generates revenue through a marketplace model focused on vendor partnerships and transaction facilitation. The company charges fees on successful vendor engagements, primarily through subscription-based partnerships and B2B agreements. This structure allows clients to access a suite of talent, technology, and transformation services while also benefiting from a revenue share model with vendor partners, enhancing ArenaCX's financial ecosystem.Following its recent funding round in October 2022, where ArenaCX raised USD 4.2 mn, the company plans to utilize these resources to accelerate its growth initiatives. This includes developing new products designed to enhance service offerings and expanding into additional geographic markets, with specific plans targeting Europe and Asia-Pacific by the end of 2023.

## Funding rounds

- Seed, Oct 26, 2022, $4.2M — Eagle Ventures, Sovereign's Capital, Beyond Capital, Triangle Tweener Fund
- Seed, Sep 24, 2020, $2M — Sovereign Capital Partners

## Investors

- Sovereign Capital Partners — Seed
- Eagle Ventures (https://capitalatlas.ai/funds/eagle-ventures) — Seed
- Sovereign's Capital (https://capitalatlas.ai/funds/sovereign-s-capital) — Seed
- Beyond Capital — Seed
- Triangle Tweener Fund (https://capitalatlas.ai/funds/triangle-tweener-fund) — Seed