# AptEdge.io

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/aptedge-io

- Industry: Software
- Headquarters: San Mateo, US
- Website: www.aptedge.io
- Total disclosed funding: $11M
- Latest round: Seed (Jun 14, 2023)
- Investors on record: 5

## About

Based in California, US, and founded in 2019 by CEO Aakrit Prasad, and Anthony Kilman, AptEdge.io, Inc., a.k.a. AptEdge operates as a provider of customer service software that offers an answer engine platform to help customer service representatives. In June 2023, AptEdge.io, Inc. raised USD 11 million in seed funding led by Stage 2 Capital with participation from Unusual Ventures, National Grid Partners, Carya Venture Partners, and Counterpart Ventures.

The company provides a generative AI (artificial intelligence) search engine that understands the knowledge across the support team’s workflows by crawling all sources of enterprise knowledge, spread across multiple services including Salesforce, Confluence, Sharepoint, Slack/MSTeams, ServiceNow, Jira, Zendesk, and more. The search engine discovers contextual information and recommends concise customer responses. AptEdge’s enterprise customer base includes Cisco, EverBridge, Hexagon, and more.

The company plans to use its proceeds from June 2023 funding to further enhance its product.

## Funding rounds

- Seed, Jun 14, 2023, $11M — Unusual Ventures, Counterpart Ventures, National Grid Partners, Stage 2 Capital, Carya Venture Partners

## Investors

- Unusual Ventures (https://capitalatlas.ai/funds/unusual-ventures) — Seed
- Counterpart Ventures (https://capitalatlas.ai/funds/counterpart-ventures) — Seed
- National Grid Partners (https://capitalatlas.ai/funds/national-grid-partners) — Seed
- Stage 2 Capital — Seed
- Carya Venture Partners (https://capitalatlas.ai/funds/carya-venture-partners) — Seed