# AmplifAI Solutions

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/amplifai-solutions

- Industry: Software
- Headquarters: Plano, US
- Website: www.amplifai.com
- Total disclosed funding: $38M
- Latest round: Series B (Sep 23, 2025)
- Investors on record: 6

## About

AmplifAI Solutions, Inc. provides an AI-powered platform focused on enhancing customer experience and performance management within contact centers, leveraging data integration and real-time insights to optimize operations. Founded in 2016 by CEO Sean Minter and headquartered in Plano, US, AmplifAI Solutions, Inc. specializes in AI-driven solutions for contact centers. In September 2025, AmplifAI Solutions, Inc. raised USD 21.7 million in series B funding led by investor CVS Health Ventures, with participation from investors LiveOak Venture Partners and Dallas Venture Capital and also it raised USD 6.3 million in debt funding from Comerica Bank. AmplifAI Solutions, Inc. specializes in a comprehensive AI-powered platform designed to enhance customer experience (CX) and performance management in contact centers. The core offerings include performance management, quality assurance (QA), coaching, and data integration, which optimize agent performance and improve operational efficiency. AmplifAI's platform integrates various data sources into a centralized hub, providing real-time insights and AI-driven recommendations for agents and leadership. The end users of these services are primarily customer experience teams across various industries, including retail, healthcare, financial services, and business process outsourcing (BPO). AmplifAI serves a diverse geographical market, with clients located primarily in the United States, but also extending services to international markets.AmplifAI operates on a subscription-based revenue model, where clients pay for access to their AI platform and associated services. The pricing structure accommodates various client sizes, allowing organizations to select plans based on the number of agents. Revenue generation is significantly driven by the flagship performance management and quality assurance services, which provide essential tools for improving agent productivity and customer satisfaction. AmplifAI's business model emphasizes long-term partnerships, supporting clients in achieving measurable improvements in key performance indicators (KPIs) such as sales conversion rates and customer satisfaction scores. The company will use the September 2025 funding to improve its AI tools and expand into healthcare, finance, technology, and retail sectors.

## Funding rounds

- Series B, Sep 23, 2025, $22M — Dallas Venture Capital, LiveOak Venture, CVS Health Ventures
- Series A, Mar 22, 2022 — Breyer Capital
- Series A, Oct 12, 2021, $13M — Greycroft, Capital Factory, Dallas Venture Capital, LiveOak Venture
- Series A, Mar 15, 2019, $3.9M — Capital Factory, Dallas Venture Capital, LiveOak Venture

## Investors

- Capital Factory (https://capitalatlas.ai/funds/capital-factory) — Series A
- Dallas Venture Capital (https://capitalatlas.ai/funds/dallas-venture-capital) — Series A, Series B
- LiveOak Venture (https://capitalatlas.ai/funds/liveoak-venture) — Series A, Series B
- Greycroft (https://capitalatlas.ai/funds/greycroft) — Series A
- Breyer Capital (https://capitalatlas.ai/funds/breyer-capital) — Series A
- CVS Health Ventures (https://capitalatlas.ai/funds/cvs-health-ventures) — Series B