# Ameyo

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/ameyo

- Industry: Software
- Headquarters: Gurgaon, India
- Website: www.ameyo.com
- Total disclosed funding: $3.9M
- Latest round: Series A (Jul 3, 2015)
- Investors on record: 1

## About

Ameyo specializes in customer engagement solutions, offering cloud-based call center software designed to enhance customer interactions across various channels, effectively supporting businesses in managing their communication needs.Founded in 2003 in Gurgaon, India, Ameyo provides customer engagement software solutions. The company received INR 250 million in Series A funding led by Forum Synergies on July 3, 2015. Ameyo has not undergone any notable business pivots and does not have known subsidiaries or a parent company. Details about the founder are unavailable, and the company's total amount raised stands at INR 250 million with a current valuation of INR 1,321.125 million.Ameyo delivers a comprehensive suite of cloud-based call center software designed to improve customer experience across multiple channels. Their offerings include Ameyo XTRM, a CCaaS solution equipped with conversational AI capabilities and omnichannel support, allowing businesses to manage interactions via voice, chat, email, and social media. Key features encompass automated ticket management, real-time communication integration, and advanced analytics tailored for industries like banking, healthcare, e-commerce, and telecommunications, serving over 7,000 clients globally, particularly in the Middle East, Southeast Asia, and parts of Africa.In the most recent fiscal year 2022, Ameyo generated revenue of INR 18,628,994.30 with an EBITDA of INR 4,567,345.60. The company primarily operates under a subscription-based model, allowing clients to access various features of its platform. This structure facilitates predictable revenue streams while enabling businesses to scale their customer service solutions as needed.Ameyo plans to leverage the recent Series A funding of INR 250 million to enhance its product offerings and expand into new markets. The company aims to introduce innovative features within its customer engagement platform over the next year. Specifically, Ameyo is targeting expansion into the African and Southeast Asian markets, looking to establish a stronger presence and increase market penetration by the end of 2024.

## Funding rounds

- Series A, Jul 3, 2015, $3.9M — Forum Synergies

## Investors

- Forum Synergies (https://capitalatlas.ai/funds/forum-synergies) — Series A