# AirHelp Germany

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/airhelp-germany

- Industry: Financial Services
- Headquarters: Berlin, Germany
- Website: www.airhelp.com/en-int/
- Total disclosed funding: $12M
- Latest round: Series A (Aug 4, 2016)
- Investors on record: 3

## About

Based in Germany, AirHelp Germany GmbH specializes in providing compensation services for air passengers affected by flight disruptions, simplifying the claiming process and aiding clients in securing their rights effectively.AirHelp Germany GmbH, founded in 2013, operates from Berlin, Germany, and focuses on assisting air passengers in claiming compensation for flight disruptions. The company has executed 8 total deals and recently raised USD 12.00 mn in a Series A funding round on March 19, 2025, with notable investors including Khosla Ventures, U-Start Ventures, and Upslope Ventures. The CEO and founder, Henrik Zillmer, has prior experience in leading ventures in the aviation sector.AirHelp specializes in providing compensation services for air passengers whose flights have experienced disruptions such as delays, cancellations, or denied boarding. Their core service allows users to claim compensation of up to EUR 600, depending on the flight distance and specific disruption circumstances. AirHelp simplifies the compensation claiming process by handling all the necessary paperwork and negotiations with airlines on behalf of their clients. Their customer base includes individual travelers, families, and groups who have faced flight disruptions across various geographical markets, including Europe, North America, and parts of Asia. The company has built a reputation as a trusted expert in air passenger rights, assisting over 20 million customers since its inception more than 12 years ago.In the most recent fiscal year, 2022, AirHelp's revenue was USD 51.47 mn, with an EBITDA amounting to USD 5.11 mn. The company generates revenue primarily through a success-based fee structure, retaining a standard fee of 35% from the compensation amount received from airlines upon successfully securing compensation for clients.In March 2025, ABRY Partners acquired a minority stake in AirHelp Germany GmbH to support the company's capabilities expansion. Moving forward, AirHelp is focused on enhancing its service offerings and expanding into new markets, although specific new product launches and target regions have not been disclosed. The recent funding will be utilized to bolster operational capabilities and support these initiatives.

## Funding rounds

- Series A, Aug 4, 2016, $12M — Khosla Ventures, Upslope Ventures, U-Start Ventures

## Investors

- Khosla Ventures (https://capitalatlas.ai/funds/khosla-ventures) — Series A
- Upslope Ventures (https://capitalatlas.ai/funds/upslope-ventures) — Series A
- U-Start Ventures (https://capitalatlas.ai/funds/u-start-ventures) — Series A