# 3CLogic

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/3clogic

- Industry: Software
- Headquarters: Rockville, US
- Website: www.3clogic.com
- Total disclosed funding: $13M
- Latest round: Series B (Mar 26, 2020)
- Investors on record: 6

## About

3CLogic Inc. provides AI-powered customer experience and contact center solutions using advanced cloud infrastructure, allowing organizations to improve their customer service and operational efficiency through intelligent voice technology.3CLogic Inc., founded in 2005 and headquartered in Rockville, US, specializes in providing cloud-based customer experience solutions. Over the years, the company has focused on enhancing its service offerings without major pivots. The CEO, Denis Seynhaeve, has been pivotal in steering the company towards its current market strategy. 3CLogic raised a total of USD 9.00 mn in Series B funding on March 26, 2020, with contributions from Blu Venture Investors, Capitan Investment Partners, Force 3 Partners, and True Blue Partners, marking a significant investment target for these firms.3CLogic specializes in AI-powered customer experience (CX) and contact center solutions, primarily delivered through a modern cloud infrastructure hosted on AWS. Their flagship product is a robust cloud contact center platform that integrates seamlessly with leading Customer Relationship Management (CRM) systems. This enables organizations to provide enhanced customer service through intelligent voice AI agents, designed to handle interactive voice response (IVR) flows, real-time transcriptions, and advanced computer-telephony integration (CTI). The company serves a diverse clientele across various industries, including IT service management, customer service, and human resources, particularly focused on markets in North America, Europe, and Asia. Key customers include enterprises leveraging ServiceNow to enhance their IT service desk operations.3CLogic generates revenue through a subscription-based model, allowing clients to access its suite of products and services, including the AI-powered cloud contact center platform. Transactions are structured as recurring subscriptions, providing consistent revenue streams as businesses engage with 3CLogic's offerings to improve operational efficiency and customer interactions. Pricing plans are tiered based on the scale and complexity of solutions implemented, catering to enterprise-grade clients requiring advanced functionalities. The company’s commitment to security and compliance, evidenced by certifications such as SOC2 and ISO 27001, reassures clients across various sectors, further solidifying its market position.In March 2020, 3CLogic Inc. raised USD 9.00 mn in Series B funding, which will be utilized to enhance product development and expand into new markets. The company plans to introduce new features and upgrades to its AI-driven solutions and is actively targeting further expansion into Europe and Asia by 2023. This funding is crucial for supporting these initiatives as 3CLogic continues to enhance its technology and broaden its service offerings.

## Funding rounds

- Series B, Mar 26, 2020, $9M — Blu Venture Investors, Capitan Investment Partners, True Blue Partners, Force 3 Partners
- Series B, Mar 4, 2014, $4.2M — Blu Venture Investors, Maryland Venture Fund, J. Hunt Holdings

## Investors

- Blu Venture Investors (https://capitalatlas.ai/funds/blu-venture-investors) — Series B
- Maryland Venture Fund (https://capitalatlas.ai/funds/maryland-venture-fund) — Series B
- J. Hunt Holdings (https://capitalatlas.ai/funds/j-hunt-holdings) — Series B
- Capitan Investment Partners — Series B
- True Blue Partners (https://capitalatlas.ai/funds/true-blue-partners) — Series B
- Force 3 Partners — Series B