# 11Sight

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/11sight

- Industry: Software
- Headquarters: San Francisco, US
- Website: www.11sight.com
- Total disclosed funding: $0.1M
- Latest round: Seed (Feb 15, 2017)
- Investors on record: 1

## About

11Sight, Inc. provides AI-driven customer engagement solutions tailored for automotive and hospitality businesses, enhancing operational efficiency and customer interaction through intelligent automation.Founded in 2016, 11Sight, Inc., based in San Francisco, US, specializes in AI-driven customer engagement solutions. The company was established by Aleks Gollu and Farokh Eskafi. In February 2017, 11Sight raised USD 0.10 million in a Seed funding round led by Istanbul Startup Angels, marking its initial investment target.11Sight specializes in providing enterprise-grade AI agents tailored for the automotive and hospitality sectors, designed to enhance customer engagement and streamline operations. The company's core offerings include the Service Agent, Front-Desk Agent, Sales Agent, and Outbound Agent, each functioning autonomously to handle various customer interactions. The Service Agent acts as the first line of support, capable of booking, canceling, or rescheduling appointments while collecting essential customer information. The Front-Desk Agent manages incoming calls, addressing common inquiries and forwarding calls as necessary, while the Sales Agent engages website visitors by providing inventory information and generating qualified leads. The Outbound Agent maintains customer engagement by sending reminders and notices about upcoming services. These solutions are primarily marketed to automotive dealerships, hotels, and service centers across North America and Europe, contributing to improved operational efficiency and customer satisfaction.11Sight’s revenue model is primarily B2B, focusing on subscriptions for its AI-powered solutions. The structure of transactions typically involves partnerships with automotive dealerships and hospitality providers, where clients subscribe to utilize the AI agents for customer engagement and operational support. Clients benefit from features such as 24/7 appointment booking and automated responses to common inquiries, significantly enhancing their service capabilities. The pricing plans for these services are structured to accommodate varying business sizes and needs, allowing clients to scale their usage as necessary. 11Sight's flagship offerings are integrated into the daily operations of its client base, which includes over 1,400 automotive dealerships, demonstrating the effectiveness of the technology in driving revenue and improving customer service.As of February 2017, following the recent Seed funding of USD 0.10 million, 11Sight intends to bolster its product offerings and expand into new markets. The company is focused on developing additional AI-driven solutions aimed at enhancing customer interaction efficiency. Specific regions targeted for expansion include Europe and Asia by 2025, leveraging the recent funding to support these initiatives and enhance technological capabilities.

## Funding rounds

- Seed, Feb 15, 2017, $0.1M — Istanbul Startup Angels

## Investors

- Istanbul Startup Angels (https://capitalatlas.ai/funds/istanbul-startup-angels) — Seed